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Shipping & Returns

We use Australia Post for all our Shipping / Postage.

Standard shipping is $7 Australia-wide. International* delivery is a Flat Rate of AU$19.8. 

All orders are shipped within 3 working days. If you have not received an order within 10 days in Australia or New Zealand - or 14 days in other countries, please notify us by email at: [email protected]

Express delivery can be arranged at additional cost. For indicative cost and delivery time to your location please check the Australia Post parcel rates calculator. If you wish to arrange express delivery please email us at [email protected]

*We deliver to the following countries: United Kingdom, United States, Canada, New Zealand, India.
 

30 DAY 100% GUARANTEE

Your satisfaction is our first priority at MZ. We guarantee the quality of our jewellery and we confident that you will be delighted with your purchase. However, if you wish to return an item for any reason within 30 days we will gladly exchange the item or refund your credit card. Furthermore, we will also send you a $10 gift voucher to repay you for the return postage costs.

RETURNS AND REFUNDS

If you wish to return an item simply email us at [email protected] within 30 days of purchase advising us of your intention to return the item.

In your email please include:

After receiving your email advising us that you are returning an item for exchange or a refund we will send you a reply email confirming your request. Once you have received our confirmation email, please post the item within 3 days to:

MOON ZENITH